Feature Group Feature Name Description Research Basis
Must-Have Trust Signal Integration Interactive guide explaining certifications (e.g., BPA-free, food-grade) in plain language, expert reviews, and testimonials to build credibility User interviews revealed distrust in labels without explanations.
Trust Badge System Visual icons (e.g., “Dishwasher-Safe,” “Pediatrician-Approved”) on product pages. User interviews emphasized the need for quick, scannable trust signals.
Integrated Educational Tooltips Bite-sized pop-ups explaining material safety (e.g., “Why bamboo lids isn’t for wet food”). User interviews showed that sometimes users skip dense blogs but engage with contextual education.
Curated Product Bundles Pre-selected, cohesive kitchenware sets that simplify decision-making and reduce research time. Competitive analysis showed gaps in curated, practical bundles.
Seamless Mobile-Optimized Site Fast, responsive, and intuitive mobile-first design. User Behavior & Technical Research
Integrated Blog & Educational Content Embedded content that explains product materials and eco-safety in simple terms, reinforcing trust. User interviews and secondary research emphasized the need for clear, digestible education.
Frictionless Checkout Process Streamlined, 3-step checkout with guest options and saved preferences to minimize drop-offs. User behavior analysis showed cart abandonment due to complex checkout flows.
Nice-to-Have Personalized Recommendation Engine Algorithm-driven suggestions that tailor product bundles based on user preferences. User behavior and market analysis highlighted demand for personalization.
Customizable Bundles Let users swap items in pre-designed bundles without losing discounts. User interviews revealed hesitations about unnecessary items in bundles.
Intelligent Product Filtering User research highlighted the need for quick, clear comparisons. User research highlighted the need for quick, clear comparisons.
Advanced Product Comparison Tools Side-by-side comparison of materials, certifications, and prices. User research highlighted decision fatigue when comparing products manually.
Surprising Interactive Product Demos Dynamic, interactive demos showcasing product usage and care instructions for a richer experience. User research revealed a preference for visual, interactive education.
Social Proof Integration Curated social media feeds and influencer endorsements on product pages. Secondary research highlighted the power of social proof.
Sustainability Impact Calculator Shows how each purchase reduces plastic waste Social media sentiment analysis highlighted desire for tangible impact metrics.
Can-Come-Later Loyalty & Rewards Program A program to reward repeat purchases and build long-term customer loyalty through incentives. Market research and business goals emphasized the importance of customer retention.
Community-Driven Reviews User-generated photos/videos of products in real kitchens. Social media analysis showed trust in real buyers content over brand claims.
Multi-Language Support Support for additional languages (instead of NL and EN) to broaden market reach across diverse European regions. Business expansion goals and user demographics analysis.