Must-Have |
Trust Signal Integration |
Interactive guide explaining certifications (e.g., BPA-free, food-grade) in plain language, expert reviews, and testimonials to build credibility |
User interviews revealed distrust in labels without explanations. |
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Trust Badge System |
Visual icons (e.g., “Dishwasher-Safe,” “Pediatrician-Approved”) on product pages. |
User interviews emphasized the need for quick, scannable trust signals. |
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Integrated Educational Tooltips |
Bite-sized pop-ups explaining material safety (e.g., “Why bamboo lids isn’t for wet food”). |
User interviews showed that sometimes users skip dense blogs but engage with contextual education. |
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Curated Product Bundles |
Pre-selected, cohesive kitchenware sets that simplify decision-making and reduce research time. |
Competitive analysis showed gaps in curated, practical bundles. |
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Seamless Mobile-Optimized Site |
Fast, responsive, and intuitive mobile-first design. |
User Behavior & Technical Research |
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Integrated Blog & Educational Content |
Embedded content that explains product materials and eco-safety in simple terms, reinforcing trust. |
User interviews and secondary research emphasized the need for clear, digestible education. |
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Frictionless Checkout Process |
Streamlined, 3-step checkout with guest options and saved preferences to minimize drop-offs. |
User behavior analysis showed cart abandonment due to complex checkout flows. |
Nice-to-Have |
Personalized Recommendation Engine |
Algorithm-driven suggestions that tailor product bundles based on user preferences. |
User behavior and market analysis highlighted demand for personalization. |
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Customizable Bundles |
Let users swap items in pre-designed bundles without losing discounts. |
User interviews revealed hesitations about unnecessary items in bundles. |
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Intelligent Product Filtering |
User research highlighted the need for quick, clear comparisons. |
User research highlighted the need for quick, clear comparisons. |
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Advanced Product Comparison Tools |
Side-by-side comparison of materials, certifications, and prices. |
User research highlighted decision fatigue when comparing products manually. |
Surprising |
Interactive Product Demos |
Dynamic, interactive demos showcasing product usage and care instructions for a richer experience. |
User research revealed a preference for visual, interactive education. |
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Social Proof Integration |
Curated social media feeds and influencer endorsements on product pages. |
Secondary research highlighted the power of social proof. |
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Sustainability Impact Calculator |
Shows how each purchase reduces plastic waste |
Social media sentiment analysis highlighted desire for tangible impact metrics. |
Can-Come-Later |
Loyalty & Rewards Program |
A program to reward repeat purchases and build long-term customer loyalty through incentives. |
Market research and business goals emphasized the importance of customer retention. |
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Community-Driven Reviews |
User-generated photos/videos of products in real kitchens. |
Social media analysis showed trust in real buyers content over brand claims. |
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Multi-Language Support |
Support for additional languages (instead of NL and EN) to broaden market reach across diverse European regions. |
Business expansion goals and user demographics analysis. |